We thank you for choosing MaxAesthetics Spa in Philadelphia for your aesthetic skin care. Our mission is to provide you with the highest level of professional care, and one important aspect in providing optimal care is having an understanding of our policies and your financial responsibilities.
MaxAesthetics Spa asks that you please observe our spa policy agreement, acknowledging full understanding of our policies prior to receiving services. If this is your first visit with us, please arrive 15 minutes prior to your appointment to allow ample check-in time, as we do have intake and client consent forms for each of our separate procedures. We also encourage our clients to fill out the skincare form onlin e before their scheduled appointments. MaxAesthetics Spa requires a valid credit card to book an appointment.
If you are unfamiliar with our location, please be advised that we do have a free private parking in addition to free street parking around our building. Clients are responsible for the payment of their services rendered. Payment is expected at the time of service for all charges toward current visit, as well as any previous balances ex: late, no-show fees. Payment plans are available for certain packages. We also offer financing through PayPal Credit.
Gratuity for spa services is never expected, but always appreciated. We ask that clients please arrive minutes early so that we may start your service on time. A late arrival may reduce your appointment time out of respect to the clients scheduled after you. We will make every effort to accommodate your full appointment, but this is not always possible based on our schedule. Lateness beyond 15 minutes, may cause us to have to reschedule your appointment. In this light, we ask that you please give us 24 hours notice of a need to cancel or reschedule your appointment 48 hours for groups of two or more so that we are able to readjust our schedule accordingly.
A failure to do so will result in the following:. A continued history of no-shows 3 may result in a dismissal from MaxAesthetics Spa. Changes in Scheduled Service at MaxAesthetics. If you decide to change your booked service at MaxAesthetics Spa, please understand that most times we will do our best to accommodate this change, occasionally we are unable to do so given the amount of time scheduled. In order for us to give you the best treatment possible, we ask that you please call 24 hours in advance to discuss any changes to that you would like to make to your scheduled service.
