Car Rental Agency. This was at Newquay airport. Never again, worst experience I have ever had with car hire. See more. I hope you never are given the chance to speak to Thomas of the Damage Recovery Unit. He represents this business and employs bullying and pressurising tactics against its customers.
His em ail responses are sporadic at best and it takes literal weeks for a reply. But god forbid you take more than a couple days to reply so you can thoroughly asses his email and paperwork, you are threatened with debt collection. I just hope you never have to experience these people. Disputed costs of damage repairs to a rental van. Raised dispute with credit card company, got money back. Told if I try getting a refund again they will send debt collectors. Hired a van and taken out road side assistance and extra protection.
I feel like I have been scammed by fine print. To make it worse the roadside assistance couldn't replace tyre at 3pm so I needed to stay overnight to arrange to have it replaced the next day. Completely disgusted and will never use enterprise again See more. Personal, business or holiday car hire in the UK - Enterprise Rent-A-Car offers everyday low rates, long-term car hire and one way car hire with a wide selection of cars including vans, luxury cars, and MPVs.
More filters. Most recent. Do not use enterprise avoid avoid avoid!!!!! Date of experience: 05 December Hired a van weeks in advance. A nationwide company cannot source a van that has hired weeks in advance?
How on earth is this joke of a company being run? Date of experience: 17 January I received a courtesy car from my insurance provider through Enterprise's Lewisham branch, and it was by far the worst experience I've had.
