I s there an age limit for Villages of San Mateo County members? Adults of any age may join, but services will be prioritized to those who truly need them. All members can benefit from social activities, cultural events, and vendor referrals. Currently there are three villages under the VSMC umbrella. How are volunteers vetted? In addition to an application and interview process, there is a criminal background check for every volunteer.
For volunteer drivers there is also a driving record check and verification of automobile insurance. How are vendors service providers vetted? For a vendor to become a Preferred Provider for Villages of San Mateo County members, a variety of steps are followed, including: recommendations from members; interviews with potential vendors; cautious use of online customer feedback mechanisms; definite use of feedback from members; checks on licensing, bonding and insurance where appropriate; vendor commitment including discount; etc.
Is there liability insurance to cover any mishaps resulting from the actions of a volunteer? What if a volunteer finds what he perceives to be a medical situation with a member?
A protocol has been written and included in the Volunteer Handbook, and all volunteers are trained in the protocol. Is there a contract between the member and the village? Yes, a membership agreement will outline the benefits of membership as well as the responsibilities of both the member and Villages of San Mateo County. The goal is to enable members to continue to live in their own homes and communities as they age, by providing access to support services.
Do the village services compete with the services offered by the adult community centers? No, part of the village service is to make every member more aware of the many services that are already available in their area. The village will encourage members to participate in activities at local community centers.
